Here lately we have had several customers at Master Techs ask us “how can you repair and service my Volvo for hundreds less than the dealership? Are you using cheap parts? Are you cutting corners?” Well here is your answer. First of all we don’t use cheap parts, we only use the best (Genuine Volvo, OEM and OEQ) and we don’t cut corners when we repair your Volvo, we follow the Volvo service guide to the letter. Now getting back to how we save you money.
(1) a Service Writer, (2) a Porter aka car jockey, (3) special tools, (3) supplies, (4) training, (5) utilities,(6) rent, (7) building maintenance, (8) insurance, (9) vacations, (10) sick pay, (11) retirement, (12) supervisory personnel, (13) cashiers, (14) clerks, (15) technicians, (16) “FREE CAR WASH”, (17) “FREE LOANER”.
So here is what you pay for when you get your car serviced at Master Techs (1) Robert Gallazzi 30+ years of Volvo experience (2) Perry Kephart 28 years of Volvo experience (3) Wes Benson 20+ years of Volvo experience.
Yes we also have a utility bill and special diagnostic equipment and we only charge for supplies when we service your vehicle not when we repair your vehicle, we don’t charge you for sick pay, vacation time and retirement, why should you have to pay for that? Look the bottom line is we know good service doesn’t just happen but with over 30 years in the Volvo business we know it doesn’t take 5 people to change your oil either.
At Master Techs you get to talk to the person that is going to repair your Volvo before and after its done,he is your Service Writer, Technician and Cashier so nothing is lost in translation start to finish. Keeping our business small keeps our costs down giving you more value for your dollar. That’s how we do it!
Voted Shop of the Month
by the nationwide independent Shop directory
This honor is bestowed on the Independent repair shop that receives most positive feedback from their customers.
All work is done by appointment,you can leave your vehicle with us or you can wait in our lounge if you schedule to do so. We do accept drop offs. However, they are placed in the schedule after the vehicles with an appointment. We will make every effort to complete the repairs as soon as possible. Please use our appointments feature or give us a call for information or to schedule your service work.
101 Griffith Plaza Dr
Winston-Salem NC 27103
The Service Department is open
Monday to Friday
7:30am to 5:30pm